Privacy Policy

Dazzle Platform B.V. (the “Company,” “we,” or “us”) wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through:

• Websites operated by us from which you are accessing this Privacy Policy (the “Websites”);
• Our social media pages and apps located at the following URLs (collectively, our “Social Media Pages”):
  • Linkedin
  • Youtube
• HTML-formatted email messages that we send to you that link to this Privacy Policy or other communications with you;
• Offline business interactions you have with us.

Collectively, we refer to the Websites, Social Media Pages, emails, and offline business interactions as the “Services.”

PERSONAL INFORMATION

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The Services collect Personal Information, including:

• Name and Contact Details: first and last name, title, prefix, email address, telephone number, postal address, date of birth, gender, country of residence.
• Business Contact Details: company name, business email address, business telephone number, business postal address, country of business.
• Account Information.
• Billing Information: debit or credit card details, bank account details, billing address.
• User Content: reviews about our services, and other content you may create or share on our Services, including posts on our Social Media Pages, blogs, and comment sections.
• Preferences: language, interests, and other customer feedback/preferences you might express during your use of our Services.
• Marketing Data: your choices regarding our newsletters, surveys, and other marketing/advertising displayed or provided to you, and preferred methods of such promotional communication.
• Relationship History: details of your communications with us, and details of your claims, complaints and queries.
• Transaction Information: details of Services you have purchased from us.
• Device Information: information about your devices and your use of our Services, including data obtained through cookies and similar technologies, such as IP address.
• Social Media Information: profile pictures, social media account ID, and other social media profile information, including lists of friends/followers on social media.

COLLECTION AND PROCESSING OF PERSONAL INFORMATION

How we collect Personal Information

We and our service providers collect Personal Information in a variety of ways, including:

• Through the Services.
  • We collect Personal Information when you sign up for a newsletter, register an account, request a software demo, attend events or webinars, contact customer service, download or access Dazzle content (such as a Whitepaper), participate in a survey, or make a purchase.
• From Other Sources.
  • We receive your Personal Information from publicly available databases and joint marketing partners when they share the information with us.
  • If you connect your social media account to your Services account, certain Personal Information from your social media account (e.g., your name, email address, photo, list of social media contacts) may be shared with us.

We need to collect Personal Information to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose Personal Information relating to other people, you represent that you have the authority to do so and to permit us to use it in accordance with this Privacy Policy.

Processing of Personal Information

Providing the functionality of the Services

• Examples of Processing Activities:
  • Providing the Services’ functionality (e.g., arranging access to your registered account, providing benefits, promotions, customer service).
  • Completing transactions, verifying information, sending administrative information (e.g., changes to terms, conditions, policies).
  • Allowing you to send messages to others through the Services.
• Personal Information Categories: Name & Contact Details; Business Contact Details; Account Information; Billing Information; Preferences; Relationship History; Transaction Information; Device Information.
• Legal Basis: Performance of contract (General Terms and Conditions or other agreements).

Customer service / Fulfilling your requests

• Examples of Processing Activities:
  • Responding to inquiries and fulfilling requests (e.g., quotes, information about our Services).
• Personal Information Categories: Name & Contact Details; Business Contact Details; Account Information; Billing Information; Relationship History; Transaction Information; Device Information; Preferences.
• Legal Basis: Performance of contract, Legitimate interests (responding to inquiries or complaints), Legal obligations (e.g., when submitting access requests).

Providing you with our newsletter and/or other marketing materials and facilitating social sharing

• Examples of Processing Activities:
  • Sending marketing-related emails about our Services, new products, and company news.
  • Facilitating social sharing functionality.
• Personal Information Categories: Name & Contact Details; Business Contact Details; Account Information; Relationship History; Transaction Information; Preferences; Marketing Data; Device Information; Social Media Information.
• Legal Basis: Consent (e.g., direct SMS/email marketing without existing relationship), Legitimate interests (promoting our Services).

Analyzing Personal Information for business reporting and personalization, and developing new products and services

• Examples of Processing Activities:
  • Analyzing or predicting user preferences to improve our Services.
  • Personalizing interactions and offers.
  • Delivering relevant content.
  • Developing new products and services.
  • Determining effectiveness of promotional campaigns.
  • Enhancing, improving, repairing, maintaining current products and services.
  • Identifying usage trends.
  • Operating and expanding our business activities.
• Personal Information Categories: Name & Contact Details; Business Contact Details; Account Information; Marketing Data; Social Media Information; User Content; Relationship History; Transaction Information; Device Information; Preferences.
• Legal Basis: Legitimate interests (improving our Services), Consent (e.g., cookies and similar technologies).

Allowing you to participate in sweepstakes, contests or other promotions

• Examples of Processing Activities:
  • Administering sweepstakes, contests, or promotions in which you participate.
• Personal Information Categories: Name & Contact Details; Business Contact Details; Account Information; Relationship History; Transaction Information; Preferences; Marketing Data; Device Information; User Content; User Photographs and Videos; Event Photographs and Videos; Social Media Information.
• Legal Basis: Legitimate interests (promoting our Services), Performance of contract (fulfilling contest obligations).

Aggregating and/or anonymizing Personal Information

• Examples of Processing Activities:
  • Aggregating/anonymizing Personal Information so it is no longer identifiable, and using it for any purpose.
• Personal Information Categories: As relevant for the business purpose.
• Legal Basis: Legitimate interests (generating non-identifiable data for our use).

Fraud prevention and security

• Examples of Processing Activities:
  • Audits to verify internal processes, legal/regulatory compliance.
  • Fraud prevention, detecting cyberattacks, identity theft attempts.
• Personal Information Categories: Name & Contact Details; Business Contact Details; Account Information; Billing Information; Device Information; Relationship History; site security information; Transaction Information.
• Legal Basis: Legal obligations (detecting/preventing cyberattacks), Legitimate interests (preventing fraudulent transactions).

DISCLOSURE OF PERSONAL INFORMATION

We disclose Personal Information:

• To our third party service providers: website hosting, data analysis, payment processing, order fulfillment, fraud prevention, IT services, customer relationship management, customer service, email delivery, auditing, and similar services.
• To third party sponsors of sweepstakes, contests, and promotions.

By using the Services, you may elect to disclose Personal Information:

• On message boards, chat, profile pages, blogs, and other Services to which you can post. Any information you post or disclose becomes public and may be available to others.
• Through social sharing activity. When you connect your Services account to a social media account, you share information with friends, other users, and the social media provider. Such shared information is governed by the social media provider’s privacy policy.

OTHER USES AND DISCLOSURES

We also use and disclose your Personal Information as necessary or appropriate:

• To comply with applicable law and regulations (including laws outside your country of residence).
• To cooperate with public and government authorities, including outside your country of residence.
• To cooperate with law enforcement.
• For other legal reasons, such as enforcing terms and conditions or protecting rights, privacy, safety, property.
• In connection with a sale or business transaction (e.g., reorganization, merger, sale, joint venture, assignment, transfer of business, assets, or stock).

OTHER INFORMATION

“Other Information” is information that does not reveal your specific identity or directly relate to an identifiable individual. This includes:

• Browser and device information
• Information collected through cookies, pixel tags and other technologies
• Demographic information and other non-identifying information
• Aggregated information that no longer reveals your specific identity

Collection of Other Information

• Your browser or device: Information such as MAC address, computer type, screen resolution, OS, device manufacturer and model, language, browser type and version, and Services’ version you are using.
• Cookies: Pieces of information stored on your computer, allowing us to collect browser type, time spent, pages visited, language preferences, and traffic data. Used for security, navigation, display, personalization, and analysis. You can refuse cookies, but functionality may be limited.
• Pixel tags and similar technologies: Track actions of users, measure success of campaigns, compile usage statistics.

Uses and Disclosures of Other Information

We may use and disclose Other Information for any purpose except where applicable law requires otherwise. If required to treat Other Information as Personal Information, we will do so. If we combine Other Information with Personal Information, we treat it as Personal Information as long as it is combined.

SECURITY

We use reasonable organizational, technical, and administrative measures to protect Personal Information. No data transmission or storage is 100% secure. If you believe your interaction is no longer secure, please notify us immediately (see “Contacting Us”).

CHOICES AND INDIVIDUALS’ RIGHTS

Your choices regarding our use and disclosure of your Personal Information

You may opt out from:

• Receiving marketing-related emails by emailing info@dazzle-platform.com stating “I would like to opt out from marketing-related emails” or using the unsubscribe link in the newsletter footer.
• Our sharing of your Personal Information with affiliates for their direct marketing by emailing info@dazzle-platform.com stating “Please discontinue sharing my Personal Information with any affiliates of Dazzle.”

We will comply as soon as reasonably practicable. Even if you opt out of marketing emails, we may still send important administrative messages.

How you can exercise your rights

To request access, correction, update, suppression, restriction, or deletion of Personal Information, object to processing, withdraw consent, or request a copy of Personal Information, contact us per “Contacting Us.” We may need to verify your identity. We will respond consistent with applicable law.

We may retain certain information for recordkeeping or to complete transactions started before requests. Your principal rights under data protection law include:

• The right to information: Confirm whether we process your personal data.
• The right to inspect: Access a copy of your personal data (first copy free, subsequent copies may incur a fee).
• The right to correct: Rectify inaccurate personal data and complete incomplete data.
• The right to object: Object to our processing of your personal data on certain grounds.
• The right to data portability: Receive your data in a machine-readable format.
• The right to restrict processing: Restrict processing under certain circumstances.
• The right to be forgotten/request for account delete: Erase personal data under certain circumstances.
• The right to complain to a supervisory authority: Lodge a complaint if you consider our processing infringes data protection laws.

You may also lodge a complaint with an EU/EEA data protection authority. See: List of data protection authorities.

RETENTION PERIODS

We retain Personal Information for as long as needed to fulfill outlined purposes, or longer if required by law (legal, regulatory, tax, accounting, reporting requirements).

Criteria include:

• The length of time we have a relationship and provide Services to you.
• Legal obligations (e.g., tax laws requiring record retention).
• Advisability in light of legal positions (e.g., statutes of limitations, litigation, regulatory investigations).

We may retain certain Personal Information even after account deletion, for example:

• To cooperate with law enforcement or government authorities.
• To comply with tax and accounting laws (up to 10 years).
• To pursue or defend legal actions (up to 10 years after dispute resolution).

THIRD PARTY SERVICES

This Privacy Policy does not address third-party privacy practices. We are not responsible for others’ policies and practices, including linked sites, or information collected by social media platforms, operating systems, wireless service providers, or device manufacturers.

USE OF SERVICES BY MINORS

The Services are not directed to individuals under 18, and we do not knowingly collect Personal Information from them.

JURISDICTION AND CROSS-BORDER TRANSFER

Your Personal Information may be stored and processed in countries outside your own, including the United States. These countries may have different data protection rules. For EEA data transfers, we use adequate measures (e.g., EU standard contractual clauses). Contact us for more information.

SENSITIVE INFORMATION

Please do not send us sensitive Personal Information (e.g., social security numbers, health, religion, biometric data) unless requested. If provided, you consent to processing as described in this Privacy Policy.

THIRD PARTY PAYMENT SERVICES

If you make payments via third-party payment services, your Personal Information will be collected by that third party and subject to their privacy policy, not ours.

UPDATES TO THIS PRIVACY POLICY

The “LAST UPDATED” date at the top indicates when this Privacy Policy was last revised. Changes are effective when posted on the Services.

CONTACTING US

Dazzle Platform B.V.
Gedempte Zalmhaven 893
3011 BT Rotterdam, the Netherlands

For questions about this Privacy Policy, please contact: info@dazzle-platform.com

You may also contact Dazzle’s co-founders at info@dazzle-platform.com regarding data collection and processing.

Do not include credit card or other sensitive information in emails.