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How to communicate your EcoVadis results to customers and stakeholders

You worked hard to get your EcoVadis score. You gathered documents, followed sustainability standards, and completed the evaluation process. Now comes the part many companies get wrong: sharing those results in a way that matters. Sending your scorecard as an email attachment might tick a box, but it misses a big opportunity. Your EcoVadis results need clear, tailored communication to build stronger relationships and open doors. This guide shows you how to share your EcoVadis results with confidence, no matter what score you achieved.

Why your EcoVadis results deserve more than an email attachment

EcoVadis scores matter in B2B relationships. Over 150,000 companies now have ratings on the platform, and procurement teams use these ratings to make partnership decisions. When a client chooses between suppliers, your EcoVadis score can make the difference.

Too many companies treat their EcoVadis results as just a compliance checkbox. They get their scorecard, forward it to whoever asked for it, and move on. This misses the strategic value of what you achieved. Your EcoVadis scorecard shows a comprehensive evaluation covering environment, labour, human rights, ethics, and sustainable procurement. It proves you aligned with international standards like the UN Global Compact and GRI frameworks.

When you share your results strategically, you accomplish several critical objectives:

  • Demonstrate genuine commitment: Strategic sharing shows stakeholders that sustainability is a core business priority you take seriously
  • Build trust through transparency: Openly communicating your performance, including areas for improvement, establishes credibility with partners who value honest dialogue
  • Provide verified, credible data: Your EcoVadis assessment offers third-party validated sustainability information that stakeholders can rely on
  • Differentiate from competitors: Proactive communication sets you apart from competitors who treat ESG as an afterthought
  • Strengthen existing relationships: Sharing your journey and improvements reinforces partnerships with customers who value sustainability alignment
  • Open doors to new opportunities: Many procurement processes now require sustainability credentials, and effectively communicating your results can qualify you for tenders you’d otherwise miss

Whether you earned a medal or you’re showing progress from a lower baseline, how you share your EcoVadis results communication fundamentally shapes how stakeholders perceive your organization’s sustainability maturity. Strategic communication transforms a simple score into a powerful business asset.

Crafting your EcoVadis communication strategy for different audiences

Not everyone cares about the same parts of your EcoVadis performance. A procurement manager has different priorities than your operations team or an investor. Effective EcoVadis customer communication starts with understanding what each audience wants to know.

Procurement teams want straightforward answers. Lead with your overall score, share any medals you achieved, and show how you compare in your industry. Make it easy for them to see you’re a reliable, low-risk partner who meets their sustainability requirements.

Existing customers appreciate context and the bigger picture. Share where you are now and where you’ve improved since your last assessment. If you addressed weak spots or made progress in areas relevant to their industry, highlight that growth. This reinforces their decision to partner with you.

Potential clients need reassurance during their evaluation process. Frame your EcoVadis performance as part of your broader commitment to responsible business practices. Even if your score isn’t perfect, show you’re actively engaged in the assessment process and committed to improvement.

Investors focus on risk management and long-term viability. Connect your EcoVadis results to how you’re managing ESG risks, meeting evolving regulatory requirements, and positioning the company for sustainable growth.

Internal teams need motivation and clear direction. Share results openly and constructively. Celebrate strengths to recognize team efforts, acknowledge areas for development, and involve teams in setting goals for the next assessment.

The key across all audiences is authenticity. If you achieved a strong score, own it with confidence. If you’re still improving, be honest about the journey while emphasizing your commitment to progress. People respect transparency more than perfection.

Practical channels and formats for sharing your sustainability performance

You’ve got your message sorted for different audiences. Now where and how do you share your EcoVadis scorecard? The best approach usually involves multiple channels working together to reach different stakeholders where they’re already looking for information.

  • Direct outreach: When someone requests your sustainability credentials, respond quickly with your scorecard accompanied by a brief personalized note explaining your performance and commitment to improvement
  • Website sustainability section: Create a dedicated area showcasing your EcoVadis performance alongside other initiatives, including visual elements like medal badges and simple infographics explaining what EcoVadis measures
  • Sustainability and ESG reports: Dedicate meaningful space in annual reports to discuss your assessment results, explain how they’ve evolved, and share specific actions you’re taking based on the insights
  • Sales and marketing materials: Reference your EcoVadis performance in capability statements, proposals, and pitch decks as a trust signal that adds credibility to your offering
  • Social media and public relations: Share news about receiving results or earning medals on LinkedIn with genuine messaging that focuses on what you’ve learned and how you’re progressing
  • Client presentations and meetings: Incorporate your EcoVadis performance into business reviews and partnership discussions as a conversation starter about shared sustainability values

Across all these channels, visual communication significantly enhances understanding. Turn key data points into simple, scannable graphics. Use your EcoVadis badge where appropriate for instant visual recognition. Consider creating one-page summaries for quick reference alongside more detailed documentation.

Get expert help communicating your sustainability achievements

Strategic EcoVadis stakeholder engagement takes more than just forwarding a scorecard. It requires understanding your audiences, crafting authentic messages, and choosing the right channels to reach them. For many organizations, this sits outside their usual expertise.

Whether you need help interpreting your EcoVadis results, developing a communication strategy, or improving your performance for the next assessment, specialized support makes all the difference. At Dazzle, we connect you with pre-screened sustainability communications consultants and EcoVadis specialists who know how to turn your assessment results into strategic assets. Our flexible approach means you can work with experts on a project basis or bring in interim support for longer-term sustainability management.

We can match you with the right sustainability professional within 48 hours. Whether you’re facing an urgent client request or planning your annual sustainability communications, expert help is immediately available. Reach out to our team today and transform your EcoVadis results into meaningful stakeholder engagement that drives value for your business.

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